Retail & E-commerce - Mews Partners

Flavien Lamarque

Co-President | Co-President - ESTP

Mikaël Pichavant

Partner | ENSTA ParisTech

“The customer is at the heart of the strategic and operational distribution issues. He becomes an omnichannel and unique customer, expecting new uses and experiences.”

Flavien Lamarque

Co-President - ESTP

Flavien is an engineer with a degree from the Civil Engineering School of Paris. For over 25 years, he has been supporting retailers and industrial customers in their transformation, integration and performance programs. He joined Mews Partners in 2010 to develop Supply Chain and performance operations activities. He is also interested in the emergence of new AI & Digital technologies and their impacts on current business models. He manages the activities of Mews Operations and co-chairs the Mews Partners Group.

Mikaël Pichavant

ENSTA ParisTech

Mikaël began his career in 1998 at Pea Consulting. After 3 years’ experience in Chain Design, he specialized in Supply Chain and leads both performance improvement missions, in warehouses or factories, and strategic missions to define master plans. He is specialized in retail and e-commerce since the early 2000s and also manages digital transformation offers. Mikaël co-founded the Operations practice in 2010.

Retailers face multiple challenges: e-commerce development, customer experience enrichment and omnichannelling, new areas of sourcing opportunity, the need for more storage surfaces… In addition, the time cycle is increasingly short and it will become risky to engage in too long projects.

Older models must evolve in an agile way to accompany these paradigm shifts. Tomorrow’s leaders will have : moved quickly, invested more and put the customer at the center of their transformation.

40

clients in the Digital Retail Club

20

projects a year conducted over the past five years

100

projects capitalized

The Omnichannel Supply Chain: lever of turnover development

Supply Chain is a key lever of growth and market share development. Supply Chain enables to deliver customers an omnichannel, robust, agile and reliable promise. We support our customers in their Supply Chain Scheme design as well as in its implementation in processes, organization and IS tools.

Global Sourcing: benefiting from the best product-service offer

Sourcing opportunities for retailers appear and emerge mainly in remote areas. Our challenge is to allow our clients to take advantage of these opportunities by setting the best Supply Chain patterns: local stocks, continental stocks, X-docking, sharing sales forecasts with suppliers, etc. by using comprehensive and didactic costing tools.

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Support the development of an e-retailer

Build a three year Supply Chain roadmap in a context of very strong volume growth.

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Supply Chain omnichannel transformation roadmap

We helped our client to define its Supply Chain master plan and thus to meet a new multi-channel promise.

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Omnichannel Supply Chain

Sizing logistics infrastructures, implementing flow typologies and measuring the impacts on processes and organizations.

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News

Retail & E-commerce survey

2018/07/20

Find the interview of Mikaël Pichavant, Associate Director and Romain De Bona, Manager, in the special retail and e-commerce section of Supply Chain Magazine.

Digital Retail Club

2017/01/06

Mews Partners has launched its Digital Retail Club gathering Retail and E-commerce players.

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