The retail sector experienced a revolution with the new competition from e-retailers and the evolution of customers. The actors of the sector must reinvent themselves by developing new services, new product offerings and of course by defining their omnichannel strategy.
Mikaël Pichavant
Senior Partner (Paris) | ENSTA
Mourad Amarouche
Partner (Paris) | Ecole Polytechnique Alger & Paris-Dauphine University
“The customer is at the heart of the strategic and operational distribution issues. He becomes an omnichannel and unique customer, expecting new uses and experiences.”
Mikaël Pichavant
ENSTA
Mikaël began his career in 1998 at Pea Consulting. After 3 years’ experience in Chain Design, he specialized in Supply Chain and leads both performance improvement missions, in warehouses or factories, and strategic missions to define master plans. He is specialized in retail and e-commerce since the early 2000s and also manages digital transformation offers. Mikaël co-founded the Operations practice in 2010.
Mourad Amarouche
Ecole Polytechnique Alger & Paris-Dauphine University
Graduated from Polytechnic School of Algiers (2009) and Paris-Dauphine University (2010), Mourad started his career in industry at Schneider Electric and PSA before joining Metis Consulting. He has worked internationally on numerous logistics master plans, design and implementation of automated warehouses. Experienced in leading large-scale warehouses projects, Mourad joined Mews Partners early this year (2021) to support our clients in the preparation and implementation of their new generation distribution centers.
Retailers face multiple challenges: e-commerce development, customer experience enrichment and omnichannelling, new areas of sourcing opportunity, the need for more storage surfaces… In addition, the time cycle is increasingly short and it will become risky to engage in too long projects.
Older models must evolve in an agile way to accompany these paradigm shifts. Tomorrow’s leaders will have : moved quickly, invested more and put the customer at the center of their transformation.
clients in the Digital Retail Club
projects a year conducted over the past five years
projects capitalized
Supply Chain is a key lever of growth and market share development. Supply Chain enables to deliver customers an omnichannel, robust, agile and reliable promise. We support our customers in their Supply Chain Scheme design as well as in its implementation in processes, organization and IS tools.
Sourcing opportunities for retailers appear and emerge mainly in remote areas. Our challenge is to allow our clients to take advantage of these opportunities by setting the best Supply Chain patterns: local stocks, continental stocks, X-docking, sharing sales forecasts with suppliers, etc. by using comprehensive and didactic costing tools.
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