After 9 months of work, the new processes were deployed and certified ISO 9001. The policy for enhancing the value of expertise has also been redefined to ensure the sustainability of this asset.
Three major information systems have been redefined:
- The project management system (including the portfolio), including the management of planning, resources, budget, deliverables and actual (costs and budget),
- The new skills management system made it possible to carry out a new skills mapping (GPEC), individual interviews and the training plan,
- The knowledge management system was organized along several axes: project, expertise and individual performance.
With these elements, performance dashboards have been developed as well as their rites and rhythms of review in Steerco.