ERP & IT for Operations

Deep operational expertise, applied to the systems your business runs on

ERP is at the heart of your business transformation. Aligned with your operational and financial priorities, it synchronises processes, data, and decisions — in service of performance. As independent advisors with hands-on operational backgrounds, we scope, select, deploy, and embed ERP systems that make companies perform — with the process rigour, programme governance, and change management that sustain results long after go-live.

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How we transform ERP & IT for operations

ERP programmes reshape how a company operates — processes, data, roles, decision-making — for a decade or more. The stakes are high, the stakeholders are many, and the gap between a system that works and one that transforms is entirely a matter of how the programme is run. For executive teams and boards, the right ERP programme is one of the highest-leverage strategic and financial decisions a company makes. Five priorities make the difference.

Framing the project and selecting the right solution

An ERP programme starts with a thorough understanding of how the business operates today and where it needs to go. We work with each business line to define the operational vision that shapes the entire project – from functional specifications through to solution and integrator selection.

Business vision and scoping

Engaging every impacted function to map current pain points, define target operating modes, and set the improvement levers that will drive the programme

Functional and technical specifications

Translating business requirements into structured specifications, demonstration use cases, and evaluation criteria that test what actually matters for your operations

RFP management and solution selection

Running the full consultation process: market screening, vendor and integrator evaluation against operational fit, total cost of ownership, and sector-specific requirements.  We work across the leading platforms — SAP, Sage, Microsoft Dynamics, IFS, Infor — and remain fully independent in our recommendations

Financial and contractual framing

Building the business case, structuring the investment trajectory, and supporting contract negotiation with vendors and integrators

Redesigning business processes to drive performance

An ERP delivers value when it reflects how the business should run – not just what the software does out of the box. We bring end-to-end process expertise across core industrial flows to ensure every workflow is challenged, optimised, and properly configured.

End-to-end process design

Redesigning core operational processes: Order to Cash, Source to Pay, Forecast to Produce, Plan to Deliver, Record to Report, grounded in operational best practices

As-is/to-be analysis

Documenting current processes with business teams, identifying improvement opportunities, and defining target processes with clear roles, responsibilities, and performance indicators

Functional architecture

Leading specification and testing workshops, managing the gap between business needs and software standards, and ensuring configuration choices serve long-term operational coherence

Cross-process arbitration

Resolving trade-offs between business lines, ensuring consistency across modules, and keeping the overall solution coherent when multiple teams have competing requirements

Governing the programme from design to go-live

ERP programmes involve dozens of stakeholders, tight timelines, and an integrator relationship that requires constant steering. We provide the programme management backbone that keeps delivery focused on business outcomes.

Programme governance design

Structuring multi-level governance adapted to scale and complexity, with clear decision rights, escalation paths, and business-oriented milestones

Integrator management

Acting as the bridge between business teams and the integrator, ensuring deliverables meet requirements, managing contract execution, and maintaining alignment throughout the project

Multi-site deployment sequencing

Planning rollout across plants, warehouses, and countries, balancing speed of deployment with operational continuity and local adaptation

Value tracking

Monitoring business value delivered at each milestone, measuring operational gains against the original business case, and steering post-go-live adjustments

Getting data migration and architecture right

Data is where ERP programmes most often stumble. Migrating millions of records – materials, BOMs, suppliers, customers, pricing – while maintaining quality and consistency requires early planning, business involvement, and continuous governance.

Data architecture design

Defining how master data, transactional data, and reference data are structured across the new landscape, with clear ownership and quality standards

Data mapping and migration

Performing data mapping between legacy and target systems, managing iterative migration cycles with business validation at each stage

Master data governance

Establishing maintenance processes and transferring data quality ownership to business teams so data remains reliable well beyond go-live

Interface and exchange management

Structuring data flows between ERP and adjacent systems to ensure consistency, traceability, and auditability across the operational landscape

Driving adoption through change management

The best-configured ERP fails if people don't use it properly. Change management runs from project launch through go-live and beyond – engaging every level of the organisation to turn a system change into a genuine transformation of working practices.

Change impact analysis

Assessing what changes in daily work for each impacted population, identifying resistance risks, and mapping the opportunities the new system creates

Champion networks and stakeholder engagement

Building mobilisation networks with local champions embedded in each site and function, equipping them to drive adoption on the ground

Tailored communication and upskilling

Designing learning paths adapted to each population, from shop floor operators discovering a screen for the first time to finance teams migrating their reporting

Adoption measurement and anchoring

Tracking adoption KPIs, collecting field feedback, adjusting the change plan based on real data, and anchoring new practices into daily operations

Digital Enablers

ERP programmes perform best when process, architecture, and governance are aligned. We combine operational and digital expertise to secure business impact.

Explore our Supply Chain, Manufacturing & Procurement expertise

Powered by Mews Labs

Our data science and AI capabilities extend the reach of ERP and operational systems beyond what packaged tools deliver.

Process Mining Analysing transactional data to reveal how processes actually run before and after deployment, identifying improvement opportunities and validating that the ERP delivers its intended impact

AI-Powered Data Quality Using machine learning to detect anomalies, duplicates, and inconsistencies in master data during migration and in run mode, reducing manual cleansing effort

Demand Sensing and Forecast Optimisation Building predictive models that feed planning systems with better demand signals, improving the accuracy of the data flowing through your ERP

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Selected ERP & IT for Operations projects

Life Sciences ERP & IT for Operations 30/06/2026

Leading life sciences company – S&OP and planning systems redesign

Redesign the Sales & Operations Planning process across 42 countries and select a next-generation planning system fit for the complexity of the supply chain.

New S&OP process and governance framework designed.

APS benchmark and vendor selection completed.

Pilot deployed, 42-country rollout strategy delivered.

Luxury ERP & IT for Operations 30/06/2026

Luxury leather goods house – ERP scoping and deployment for a new production site

Implement an ERP to support an ambitious growth plan including a new production site, multiplication of product references, and quadrupling of production volumes – for teams with no prior ERP experience.

Full business vision and to-be processes defined with every function.

Consultation package built and RFP managed end-to-end. Production master data structured.

Integrator selected and supported through go-live.

Thyssenkrupp Nucera Energy & Infrastructure ERP & IT for Operations 30/06/2026

Global ERP selection and transformation

Select a new ERP as part of a company-wide transformation, replacing disparate legacy systems across 8 international sites in Europe, Asia, and the US while keeping maximum alignment with software standards.

Comprehensive RFP covering 300+ requirements.

5 candidates shortlisted from 10, ERP and integrator selected in 6 months.

Foundation laid for a 4-year global rollout.